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Mail-in DNA tests have become a new way for people to find their roots.

But not all quests to find ones ancestry turn out well.

We also sought the expertise of professional genealogist and family historian Michelle Smith from Devon, UK.

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Read both conversations below!

She says that despite everything that came to light, her relationship with her brother remains the same.

I think my relationship with him hasnt changed much.

Test tubes filled with samples, highlighting family DNA results analysis process.

In the beginning, it was weird.

Because on top of everything, it was kind of my fault, she admits.

It was me who insisted he did the test.

Woman shocked at unexpected family DNA results, unsure of next steps.

So he was a bit angry with me.

Hes still my little brother.

Some commenters shared anecdotal stories about baby-switching in Venezuelan hospitals.

Woman stunned by unexpected family DNA results, unsure how to proceed with the surprising genetic discovery.

But u/BigPensamientos says she and her family havent found anything specific about that yet.

My parents say that there were stories and myths and things like that, she says.

But it was a very good hospital.

Text message about family DNA results and Ancestry support confirmation.

The most expensive in Caracas at the time, so they didnt even think to be careful.

At the end of the day, the Redditor doesnt regret urging her brother to do the test.

There were times [where] I regretted it.

Person reviewing family DNA results, seated at a desk with a laptop in the background.

I feel sometimes like I caused so much pain.

But both my parents and my brothers say they are glad to know.

So its not my place to regret, you know?

Text revealing unexpected DNA results, brother missing from matches, provoking shock and confusion in the woman.

3% also found out their parent is not their biological parent.

It may then seem that platforms like Ancestry and 23andMe can find any lost family member.

But Smith says that people can only find their biological matches in the databases of these companies.

Text image showing surprising family DNA results with unexpected ancestry details.

In a situation such as this, a lab error is quite unlikely.

DNA is analysed slightly differently by each company, which can affect matches, the professional genealogist explains.

Although lab errors can occur, it is rare.

Text expressing a woman’s shock at unexpected family DNA results.

The most likely matches are usually 1st and 2nd cousins, Smith notes.

She also recommends taking DNA tests with other reputable companies.

If that doesnt prove successful, a genealogist who specializes in DNA evidence can help.

A woman covers her face in shock, reacting to unexpected family DNA results in a dimly lit room.

These genealogists understand both DNA data and genealogical records, Smith says.

Nevertheless, that doesnt mean people shouldnt try.

Smith does caution that DNA alone doesnt prove anything.

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Sometimes you get no matches as no one from the family line you are searching has tested yet.

Check out the results:

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Family DNA results showing diverse ancestry percentages for mother, child, and brother; father hasn’t tested.

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Text discusses family DNA results, possible ancestry mistakes, and Venezuelan lineage, highlighting the woman’s shock.

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A woman shares gratitude and seeks support after unexpected family DNA results.

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Family DNA results discussion, with users talking about a bone marrow transplant in an online thread.

Comments discussing joining DNA Detectives on Facebook for free help after unexpected family DNA results.

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Shocked woman discusses family DNA results and noticeable differences in sibling’s appearance.

Discussion on DNA test accuracy in an online thread with users seeking solutions to potential lab errors.

Comment suggesting a possible baby swap due to unexpected DNA results.

Comment about possible mix-up at hospital related to DNA results.

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Woman shocked by surprising DNA results, unsure how to respond, discusses disbelief and matches with family.

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User comments discussing shocking DNA results and issues with accessing records in Venezuela.

Discussion about family DNA results and medical procedures.

Discussion about family DNA results showing a surprising question regarding a bone marrow transplant.

Woman shocked by DNA results; brother not biologically related to family, seeking opinions after verifying no test errors.

Shocked woman reads unexpected family DNA results revealing her brother is not a biological son.

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Text from a woman about shocking family DNA results, questioning her brother’s biological parents.

Text about parents' baby born in Venezuela with missing hospital records, part of a family DNA results shock.

Text about lost documents and a family’s trip to Venezuela amid political turmoil, mentioning DNA results issues.

Shocked woman considers family DNA results amid baby switch worries in Caracas, private vs. public hospital revelation.

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Text about brother’s parents and DNA test matches, highlighting lack of close connections.

Woman puzzled by unexpected family DNA results, confused on next steps.

Text message expressing shock at unexpected family DNA results, reflecting on identity and family connections.

Text message about shocking family DNA results, discussing a possible child swap and ancestry test guidance.

Text guidance on handling surprising family DNA results, including joining Facebook’s DNA Detectives for specialist help.

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Text post offering advice on family DNA results and finding lost relatives in Venezuela.

Discussion about travel challenges to Venezuela due to family DNA results.

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Reddit comment about family DNA results and hospital baby mix-ups in the ’90s.