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Good manners can get you far, opening doors that might otherwise remain closed.

But as one story from the subredditr/talesfromcallcentersreveals, some also use politeness with malicious intentions in mind.

So be careful not to expose yourself to people too much, especially when your relationship is just transactional.

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The businesses are taking active measures to counter this dirty practice.

But we know how people have learned to game the system and eat food for free.

Additionally, fraud prevention is somewhat deprioritized because average order values are relatively low.

Man wearing mask and pink gloves, carrying a delivery bag near a brick building.

Check out the results:

Customer service notice about on-hold conversation affecting food delivery request approval.

Text exchange about a food order marked as delivered, with failed attempt to contact the driver.

Text about a delivery error, customer choosing reimbursement, and giving driver the benefit of the doubt.

Text message about call center reimbursement decision after polite customer interaction.

Text explaining a supervisor’s check for refund approval.

Text message about brief hold with couple discussing approval.

Text exchange showing a couple discussing strategy and racial slur, overheard by a woman while on hold.

Woman wearing headset, reacting to overheard call, request not approved.

Customer service response to unapproved refund request, addressing potential fraud issues and account ban consequences.

Delivery person in yellow uniform walking through a residential area.

Comment expressing frustration about people abusing the system.

Comment expressing frustration about customer service experience.

Reddit comment questioning if call centers can hear you while on hold.

Text exchange discussing a 50% reimbursement for an undelivered food order.

Text advising to have a boss listen to recorded calls to understand why a refund request was denied.

Reddit comment humorously questioning hold music privacy, mentioning freestyle raps.

Reddit comment saying, “Ban them until the end of time… and then even longer!

Text comment about manager firing a customer.

Insurance worker overhears a couple’s conversation about a payment denial while on hold.

Screenshot of a Reddit post describing issues with a delivery app and unresolved customer service requests.

Text post discussing experiences with customer complaints and potential store racism issues.

Text describing challenges faced by call center with fraudulent customers and complaint handling.

Text about delivery disputes due to gym equipment sales, affecting shipment approvals, requiring signatures for future deliveries.

Text detailing a woman’s experience with a wrong food delivery order and seeking a refund.

Text describes a woman putting people on hold in debt collection to record their admissions.

Text conversation about a couple’s alleged fraud scheme discussed while on hold.

Text about a call center experience with a humorous take on being on hold and making compliments.