It sounds like a no-brainer, but youd be surprised by how often people forget to be polite.
Its a lost art, really.
TikToker Baebywent viralon the video-sharing platform after spilling the tea about an incredibly entitled mom she had to serve.
The mom caused a scene, berating the server for having a non-inclusive childrens menu.
So its a family of four, right.
Two kids, mom and dad, okay.
Its like mac and cheese, grilled cheese, chicken tenders, like a kids dream.
What do kids want more?
Anyhow, so I go over there and shes like, Oh, Ill get mac and cheese.
Im like, Cool.
Do you want fries or chicken tenders or tater tots?
Shes like, Oh, french fries.
Im like, Cool.
Shes like, Fine, well take the chicken tenders.
Im like, Cool.
And then shes like, Honestly, its super infuriating how non-inclusive your kids menu is.
Like, I was just kidding.
And she was like, No, its actually infuriating.
And I was like, Oh, well, we have veggies as a side.
Im naming all the healthy options you could get with chicken tenders, right.
And shes like, Oh, to her son, Do you want veggies or do you want fries?
First of all, your child is literally four, I dont think he can read.
Shes like, I really need this to be more inclusive, I need to speak to a manager.
So Im like, oh, this b***h is being for real.
So I go and get my manager.
Shes like, Oh no, shes being f**king for real.
Im like, We have no pull, I dont make the f**king menu.
Anyways, I go and check on them to see how their order was.
I was like, Hey, how is everything tasting so far?
Shes like, Its good.
I was like, Damn, b***h. Shouldve left that attitude at home.
The f**k?
As if I make the kids menu.
Just like your average office worker cant be held responsible for the companys strategic goals.
Venting at the staff, however, is really not a good look.
At the time of writing, TikToker Baebys video had gotten 319k views and counting.
Its not surprising that the video went so viral.
For one, a bit of workplace drama and customer entitlement is bound to draw a crowd.
But on top of that, many TikTokers have had to deal with extremely rude customers at their jobs.
Unfortunately, it comes with the territory.
(And who are we kidding?
Wed probably do the same, even though we know we should eat more nutritious food.)
Teaching your children about healthy food options and getting them to enjoy new foods starts at home.
If you want your children to eat healthier, then you must, as well.
The kids menu isnt something you should be ruining any staff members day over.
When employees must deal with rude customers, they need managements support and training.
Employees must feel assured that their company doesnt tolerate abusive clientele, for example.
In this situation, the more training the better.
Uber mastered this concept by providing a customer rating service to maintain a level playing field.
The key in many training programs is for employees to understand where to draw the line.
What are the boundaries?
How do you provide a service in a friendly manner, but let the customers know there are limits?
This is where role-playing is invaluable.
Oftentimes, clients want to be heard.
Theyre unhappy and are likely critical customers as a rule.
Understanding that their complaints are not personal (and may be their issue) can help.
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