But what about the times people use theself-servicemachines?

This persons casesparked a debateamong netizens about tipping when they shared their recent experience.

After ordering an iPad, the customer was asked to tip but refused.

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According to the restaurant point of sale and management systemToast, rules for tipping at sit-down restaurants havent changed.

People should still tip 20% of their bill at a full-service restaurant.

But, from what the OP describes here, it seems they were at a so-called quick-service restaurant.

Customer viewing digital menu display, contemplating cold food options.

Theres really no serving from the employee involved, is it?

Therefore, why should people tip?

The expected tip for an exceptionally well-done service is 10% of your total bill.

Text describes a customer experience with shaming over a $0 tip after cold food was served.

Note what types of servicesserversprovide at sit-down restaurants.

Now, consider what types of services the semi self-service or a self-serve food establishment provide you with.

In some quick-serve restaurants, the worker might bring the food to your table or clean up after you.

Text screenshot about choosing no tip option on a kiosk after ordering with no human interaction.

Others might have beautiful decor; take all this into consideration and tip accordingly.

Without tips, many food workers may not earn a living wage.

And when youre tipping an iPad, it doesnt mean the money goes to the machine.

Customer and staff discussion over a $0 tip situation, highlighting misunderstandings and dining confusion.

Workers might get the tips that get generated during their shifts.

That means for some workers, tips arent extra gratuities.

Check out the results:

Staff member in red uniform at counter, focusing on screen, in a restaurant setting.

Text about staff shaming a customer over a $0 tip, leading to a delayed food order 10 minutes later.

Text describing a customer’s experience with cold food and no tip situation.

Restaurant table with cold food, dishes, and glasses, highlighting a customer and staff tipping issue.

Text message about cold food, customer unsatisfied with service, considering refund due to weather and friends' orders.

Text expressing shock over being pressured to tip $6 before receiving food and staff shaming the customer.

Staff member using a touch screen to manage customer orders in a restaurant.

Man seated alone in a restaurant, emphasizing tipped service response over cold food.

Customer placing money in glass tip jar at counter, highlighting tipping culture.

Reddit conversation about staff shaming a customer for not tipping after ordering at a McDonald’s-style kiosk.

Conversation about tipping and cold food, customer demands refund after being shamed over $0 tip.

Comments discussing tipping issues and cold food concerns.

Discussion on tipping norms and customer frustrations over automated gratuity prompts.

Reddit thread discussing tipping practices and service quality experiences.

Reddit comments discussing an overpriced meal and cold food experience.

Comments discussing a customer’s response to a cold food incident and $0 tip.

Reddit conversation about a customer shamed for giving a $0 tip, discussing tipping policies.

Reddit conversation about cold food and tipping, with user comments discussing if the cold food was intentional.

Reddit comment discussing tips and service, mentioning tips as bribes and personal preferences on tipping culture.

Customer suggests leaving a bad review about cold food experience in a Reddit comment.

Comment advising to leave an accurate review after receiving cold food and poor service at a restaurant.

Comment discussing staff shaming customer over tipping, suggesting they beg for tips.

Customer review on tipping and cold food experience.

Customer discusses tip policy during a tipping disagreement online.

Reddit comment discussing appropriate $0 tip for self-service food experiences.

Comment about tipping at self-service kiosks, discussing service quality and tipping with cold food experience.