Nowadays, it can be hard to find a home that doesnt cost you an arm and a leg.
Yet this woman did the opposite.
So what are the secrets to the subtle art of the apology?
First of all,saying sorryis so hard because its a threat to our sense of self.
Its a blow to our ego: we have to diminish ourselves in admitting that we were wrong.
Tyler G. Okimoto, Ph.D.,writesthat in apologizing, we have to diminish ourselves.
It questions our integrity: We are not the perfect person we make ourselves out to be.
Some people go into self-defense mode.
Theres also the last half-step, as the authorssay.
Its listening to what the other party has to say.
Sometimes, it might not be a lot.
Some people might not be willing to listen beyond the Im sorry.
But if they have something to say, the perpetrator needs to listen.
Victims oftenfeelthat people hurt them on purpose and unfairly.
The other person always reserves the right not to hear the explanations or not to extendforgiveness.
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