He didnt blame the person responsible.

April 16, 2024.

For reasonsnot the least of which was that they didnt have airport staff, flight attendants, or pilots.

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Seating for 40,000 stranded passengers?

Diapers for the little ones?

During our surreal 46-hour experience, there were only two announcements.

Empty airport seats with a traveler in the background.

The first was a boarding callcomfortingly normal.

The second was, There is a fire in the building.

I kid you not.

Silhouette of a person sitting in an airport with empty seats and a suitcase.

The good news is, I dont have PTSDmy nightmares didnt last long enough.

Dear Emirates, I never received the long awaited phone call you promised.

But not the rain.

No Sir, never the rain.

Experts Advice

This situation is tough to navigate, and its understandable you might feel uncertain.

Acknowledge Your FeelingsIts okay to feel angry, sad, or frustratedthose emotions are valid.

Decide on Your GoalsBefore taking action, think about what you hope to achieve.

Ask yourself: What outcome would make me feel more at peace or bring clarity to this situation?

Set BoundariesIdentify what you’re free to control and whats outside your influence.

Protect your emotional well-being by choosing how much energy and involvement you want to invest.

Seek SupportTalk to someone you trust, like a close friend, family member, or counselor.

They can help you process your emotions and provide a fresh perspective.

Take Thoughtful ActionWhen ready, approach the situation calmly and clearly.

Prepare your thoughts, choose the right moment, and use I statements to express yourself constructively.

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