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Health insuranceis a very sensitive subject in the United States.

Recently, the topic has been in thepublic eyemore than probably ever before.

The internet is applauding a Texas-based doctor who publicly called out UnitedHealthcare.

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In a massively viralvideoon TikTok,Dr.

An insurance employee then asked for information about a patients diagnosis while she was on the operating table.

The employee was trying to determine whether the persons inpatient stay should be justified.

Doctors in an operating room wearing surgical masks and scrubs, surrounded by medical equipment.

Read on for the full story.

They said I had to call right now.

He wants to know her diagnosis and whether her impatience day should be justified.

Doctor in scrubs filming a video message about an insurance call during surgery.

And I was like, do you understand that shes asleep right now and she has breast cancer?

And the gentleman said, actually, I dont.

Thats a different department that would know that information.

Doctor expresses frustration at insurance call during surgery.

And I was like, well, she does need to stay overnight tonight.

Its out of control.

Insurance is out of control.

Doctor expresses frustration at insurance company after being interrupted during surgery.

I have no other words.

UnitedHealth Group Incorporated is a US multinational for-profit company that specializes in health insurance and health care services.

It sells insurance products under UnitedHealthcare.

Exterior of UnitedHealthcare building with flags, related to doctor criticizing insurance.

Meanwhile, it also sells healthcare services under the Optum brand.

It is the worlds largest healthcare company in terms of revenue.

Dr. Potter is an Austin, Texas-based board-certified plastic surgeon and DIEP (deep inferior epigastric perforator) specialist.

Doctor holding documents and pen, discussing with hands-folded person in bright room, highlighting insurance concerns.

She has a large following of 28.9k people on TikTok and 31.3k on Instagram.

UnitedHealthcare told the Daily Mail that Dr. Potters claims are supposedly unconfirmed.

Meanwhile, UnitedHealthcare shared the same response with the team at Newsweek, more or less word for word.

Comment about doctor interrupted by insurance call during surgery, expressing frustration.

The trend is disturbing.

There is no room in healthcare where the pressure of insurance isnt felt by both patients and doctors.

Not even the operating room.

Lindsey’s comment criticizing insurance call during surgery, mentioning prolonged anesthesia.

When will we say enough is enough and push back?

This is already out of hand, Dr. PottertoldNewsweek via email.

However, Gidwaney stressed that expenses should never come at the expense of patient safety.

Comment questioning insurance company’s actions during surgery, emphasizing disbelief.

Check out the results:

Comment questioning insurance company’s power to interrupt surgery, with 65.8K likes.

Comment on insurance interruption during surgery, highlighting disruption for surgeon.

Comment criticizing insurance company for interrupting surgery, discussing risk and care delay.

Comment questioning insurance call to surgeon during surgery, highlighting communication issue.

Comment stating doctors should advocate for patients during surgery with over 8000 likes.

Comment criticizing insurance company call during surgery, highlighting the audacity and thanking the doctor for patient care.

Comment criticizing insurance call during surgery with 3703 likes.

Comment on insurance call during surgery situation, highlighting CEO transition and humor with Luigi reference.

Comment on insurance interruptions during surgery, expressing frustration.

Comment condemning insurance company for interrupting doctor during surgery.

User comment criticizing insurance practices during surgery discussion.

Comment criticizing insurance company for interrupting surgery, highlighting doctor’s frustration.

Doctor surprised by surgery interruption for insurer call, text comment screenshot saying it’s wild, with 39 likes.

Comment criticizing an insurance company for challenges faced during cancer care.

Comment discussing dissatisfaction with an insurance company.