But whats even more annoying is if youve worked up thecourageto go but your appointment keeps getting rescheduled.
In this busy day and age, aint nobody got time for that!
Because the visits werescheduledaround 5pm, she noticed that the staff kept canceling the appointments without giving a reason.
Since it happened repeatedly, she figured it was because they probably wanted to go home earlier.
If their wait time increases, they are also likelier to not show up or cancel on the provider.
This can lead to a higher rate of patient attrition.
What businesses need to note is, rescheduling patients can reduce the financial performance of the practice.
Its not just about the wait time but also the reliability of the healthcare service thats important to patients.
The poster told netizens that this wasnt the first time she had experienced an issue like this.
She said: I used to have an OB/GYN who rescheduled or canceled every single appointment.
After having the same appointment rescheduled 3-4 times, I decided to get another doctor.
This can reduce the overall no-show and cancelation rate and protect company expenses.
Bored Pandareached out to the commenter to get a dentists perspective on the situation.
Id say its more of an inconvenience than anything for patients.
That being said, I dont think its always easy.
I think it takes a group of people to be on board with it.
Many times, reschedules are done to avoid payment of payroll on low production patients.
Sometimes, its because of laziness with the staff.
The womans frustration is completely understandable especially after making such an effort to fix so many time slots.
Nobody should have to jump through so many hoops just to get an appointment.
What would you have done if you were in her position?
Image credits:Pavel Danilyuk (not the actual photo)
Thanks!
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