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It seems that everyone has an opinion abouttipping culture, but no one can agree on the rules.

What is good service?

How big of a percentage does it deserve?

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These questions are hard to answer definitively, especially when peoples livelihoods are at stake.

The couple were repeatedly ignored by the staff and their night didnt really start for nearly half an hour.

So after the bill arrived, they got up without leaving a single penny.

A staff member in a cafe, wearing a purple shirt and apron, looks at a phone.

Shubhranshu Singh, a marketing professor at Johns Hopkins University,thinksthere have been two major reasons for this.

One is the pandemic.

The second is the technology around how we pay.

Text on image about being forgotten by restaurant staff, leading to no tip given.

A recent Bankratesurveyfound that 59 percent of Americans view tipping negatively.

No wonder we say the customer is always right.

Check out the results:

Text about being forgotten by restaurant staff, server and hostess on phones, leading to no tip.

Text describes a delayed restaurant experience leading to a decision not to tip the staff.

Couple Searches For Server After Long Wait, Refuses To Tip On $200 Bill Because Of What They Found

Comment advising to speak to the manager about service after being forgotten by staff.

Reddit comment supporting not tipping when staff forgets about service.

Text comment about poor restaurant service experience, mentioning staff neglect and lack of tipping.

Comment about tipping low for poor service due to neglectful staff.

Text exchange discussing tipping and service quality, mentioning staff forgetfulness.

Text expressing frustration over poor service and tipping policies.

Reddit comment about restaurant staff, mentioning management and expressing strong disapproval.

Text discussing staff neglect in a quiet restaurant, leading to no tip due to phone use.

Screenshot of a Reddit comment stating “tipping is always optional” with 65 points.

A comment discussing tipping culture, highlighting the issues with automatic tipping expectations.

Text from a user comment discussing poor service and thoughts on not tipping in America.

Comment about staff forgetting to take an order, discussing busy wait staff and phone usage.

Reddit comment from a restaurant owner discussing tipping and server behavior.

Text response discussing forgotten service and tipping.

Reddit comment discussing service, tipping etiquette, and leaving feedback in restaurants.

Text feedback on tipping and service performance shared on a forum.

Comment discussing tipping and service experience after staff forgot about customers.

Reddit comment discussing tipping etiquette, highlighting the importance of acknowledging service even with reduced tips.

Comment on being overlooked by staff and tipping, related to service industry experience.

Comment discussing staff forgetting guests and tipping, mentioning servers making low wages and addressing management.

Reddit comment discussing tipping and service responsibility.

Reddit comment discussing the consequences of staff forgetting a table, suggesting tipping is still warranted.

Comment discussing tipping and payment fairness in the workplace.

Text message about restaurant staff oversight and service experience.

Text post about being forgotten at a restaurant and tipping after receiving a comp.

Text story about forgotten diners at a snowstorm-hit diner, describing the self-service experience.

Image of a text comment describing a situation where staff forgot about customers, leading to a generous tip.

Text conversation about a forgotten restaurant experience and decision not to leave a tip.

Reddit comment discussing staff forgetting customers, tip given to back staff instead.

Text of a negative restaurant experience due to inattentive staff and lack of a tip.

Text story of a group left unattended by staff at a restaurant, resulting in no tip.

Text post about receiving poor service and leaving a minimal tip.

Text image of a story about staff forgetting customers in a pub, leading to a free meal.

Text screenshot about being overlooked by staff in a brewery, leading to a confusing situation.

Text about being ignored at a restaurant and not tipping, shared by user featherdog_enl.

Text from a customer sharing an experience of being forgotten by staff at a steakhouse.

Screenshot of a Reddit comment discussing being forgotten by staff at a restaurant and not tipping.

Reddit comment recounting a forgotten restaurant experience, leading to a comped bill.

Restaurant experience story about forgotten customers and the impact on tipping decisions.

Restaurant incident text about being forgotten by staff and not tipping.

Customer shares experience of not tipping due to poor restaurant service and staff neglect.

Text post describing a couple’s experience of being forgotten by staff, resulting in no tip.