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Many of us keep hearing that thecustomeris supposedly always right.
But the reality is that truly awful behavior shouldnt be tolerated.
Though shocked, the server didnt lose her cool.
Instead, she found a very creative way to shame the customer into rethinking her life.
And yet… theres rudeness and rudeness.
Servers should generally aim to be kind and professional, but they should not be subservient.
A very useful tool in their arsenal is basic empathy.
The ability to connect with a stranger and being anactive listenerare absolutely invaluable skills to have.
Any good manager will care about their employees welfare.
They will have a go at defuse the tension and then enforce some healthy boundaries.
A restaurant server who Bored Panda spoke to previously emphasized the importance ofempathyand kindness whenever youre dealing with customers.
It sets an expectation for the interaction.
If I come over yelling and cursing, the guest will too.
Treat others the way you would like to be treated and all that, she told us earlier.
That said, this doesnt give anyone an excuse to be impolite.
I will say, the moment a guest is aggressive with me (I.e.
cursing, yelling, anything physical) they are kicked out of the establishment.
Maybe with a few fun words, the server said.
I loved being able to be a happy part of someones day.
Take it day by day, shift by shift.
Dont look at your tips until the end of the night.
Be kind to the cooks and the dishwasher.
Be the person you would want to work with.
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