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A 63-year-olddisabled BBC journalistwas forced tocrawlto the bathroom because hisairlineprevented him from using hiswheelchairon board.
Posting a photo of his legs on the floor, he wrote, Wow.
If youre disabled and you cant walk this is just discriminatory.
I said, well, how do you expect me to the loo?
Well, we can help you.
Gardner continued, Well, not really, because if somebody drags you to the loo its too difficult.
I had to crawl on my backside along the floor which wasnt particularly clean of the aircraft.
Despite his frustrations with theairline, the journalist was understanding towards theflight attendantsin a reply to his initial tweet.
Not their fault, its the airline.
Wont be flying LOT again until they join the 21st century.
Good lord, Frank, thats horrendous.
At least the crew did their best, but just astonishing that you had to crawl, someone said.
Another commented, Think this airline needs to be challenged on its disability rights accessibility programme.
Extraordinary that this should be happening in 2024.
A user wrote, Absolutely DISGRACEFUL.
So sorry, how can an airline in this day & age can treat adisabled personlike that?
We sincerely apologise for the inconvenience and discomfort sparked by the lack of an onboard wheelchair.
Currently, onboard wheelchairs are available on our Dreamliner aircraft.
However, due to limited space, our short haul fleet does not yet have this facility.
People on X were quick to show sympathy towards the journalist
Thanks!
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